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Miami-Dade County's Artificial Intelligence (AI) Roadmap

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Policies and Guidelines

Generative AI is artificial intelligence that learns from vast datasets to create new content, including text, images, music, videos, and code, in response to prompts or inputs.

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Training

Through our partnership with InnovateUS, the County will provide comprehensive AI training programs designed specifically for public sector employees.

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Tools

Microsoft Copilot AI Chat helps you summarize documents, draft content and get quick answers to your questions.

Mayor’s Message

Artificial Intelligence (AI) stands as one of the most transformative technologies of our era, offering unprecedented opportunities to enhance public services and improve the quality of life for our community. Therefore, I am pleased to present our comprehensive 2025 AI report, which outlines our vision for a future-ready Miami-Dade County. As we move into 2025, we are committed to harnessing the transformative power of AI to enhance our services, improve efficiencies, and create new opportunities for our diverse community. 

AI has the potential to revolutionize how we govern, serve our residents, and address complex challenges. Our strategic approach ensures that we leverage this technology responsibly, ethically, and transparently, always prioritizing the needs and well-being of our community. 

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Overview

Values
Miami-Dade County is committed to the responsible development and deployment of AI technologies aligning with our core values.
Learn about our commitment
Organizational Assessment
Miami-Dade County's approach to assessing the current state of AI to implement a strategy that will benefit residents and workforce.
Learn More About The Current State

Strategy & Governance

Governance & Key Focus Areas
Responsible and effective AI implementation requires governance on data policy, principles and framework.
Explore responsible governance
Deployment Strategy
Miami-Dade County will strategically address three key focus areas and associated workstreams.
Explore the Strategy and Key Focus Areas

AI in Action

From 2023 to Today
Learn more about our journey and phased approach to AI - where we started to where we are today.
Explore the County Tech Journey
Priority Projects
Miami-Dade County has identified several high-priority AI projects that align with County goals and offer significant potential for improving services and operations.
Learn More About AI Priority Projects

People & Policies

Policy & Guidelines
Clear guidelines and enforced policies will enhance County operations and empower our workforce.
Learn more about responsible AI
Resource Guide
Access comprehensive resources, guides and valuable insights on commonly used AI technologies.
Access AI resources

Future Outlook

The Vision for 2026 & the Future
Turning Miami-Dade County's ideas and possibilities of AI into a reality that brings efficiency to our residents.
Learn More About the Vision
Opportunities & Considerations
Miami-Dade County's commitment to navigating its integration thoughtfully and responsibly,  guided by emphasis on ethical implementation, transparency, and community benefit.
Explore the Considerations

Reports

News

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Microsoft Copilot Chat launches for County employees

Miami-Dade County is excited to launch Microsoft 365 Copilot Chat, a new AI-powered assistant available for County employees. Designed to enhance productivity, spark creativity and support continuous learning, this County-approved solution is now live and ready for use.