EXPLORE OUR SERVICES AND HOURS

FIRST-COME, FIRST-SERVE ASSISTANCE

Queue services offered on a first-come, first-serve basis (a virtual walk-in).

BUILDING TRADES

Building Permit Application Services

Submit Building Permit applications, Reworks and other types of Building Permit related

applications.

Location: MDPIC Office

Monday - Friday 7:15 AM - 3:45 PM

Building Trades Plan Reviewer Supervisors

Reviewer Supervisor.

Location: Virtual or MDPIC Office

Tuesday - Friday 7:15 AM - 11:45 AM

Building Trade Inspectors

Discuss Inspection results or resolve issues by speaking with a Building, Electrical

Roofing, Mechanical or Plumbing Inspector.

Location: Virtual or MDPIC Office

Tuesday - Friday 7:15 AM - 7:45 AM

Building Trade Inspectors Supervisors

Discuss Inspection results or resolve issues by speaking with a Building, Electrical

Roofing, Mechanical or Plumbing Inspector Supervisor.

Location: Virtual or MDPIC Office

Tuesday - Friday 7:15 AM - 11:45 AM

CODE COMPLIANCE/ENFORCEMENT

Building Enforcement Administrative

Review and discuss expired permit cases, submit contractor letters, request extensions and call

backs as it relates to Building Code violations.

Location: Virtual or MDPIC Office

Monday - Friday 7:15 AM - 11:45 AM

Code Compliance Support

Get assistance with Enforcement information related to Consumer and Neighborhood regulation inquiries,

Building Enforcement to include work without permit, Expired permit, Unsafe structures, and Lien collection.

Location: MDPIC Office

Monday - Friday 7:15 AM - 3:45 AM

Contractor Enforcement

Discuss Civil Violation Notices (tickets) issued for violation of Chapters 8 & 10 of Miami-Dade County

Code, FSS 489 and Board decisions (CTQB & BORA). File consumer complaints for unresolved

contractor issues.

Location: Virtual or MDPIC Office

Monday - Friday 7:15 AM - 2:15 PM

Lien Unit

Obtain information regarding the status of lien cases, pre-lien settlements, enforcement holds and

costs incurred for Building, Neighborhood Compliance/Zoning violations due to the enforcement of

the Miami-Dade County Code, as well as violations related to Consumer Protection Ordinances.

Location: Virtual or MDPIC Office

Monday - Friday 7:15 AM - 3:15 PM

Supervisors

Obtain clarification on Code Compliance cases by speaking with a Building Enforcement,

Unsafe Structure or Neighborhood Compliance Supervisor.

Location: Virtual or MDPIC Office

Monday - Friday 7:15 AM - 11:45 AM

CONSUMER PROTECTION

Consumer Protection Community Association Registration

Representative.

Location: Virtual or MDPIC Office

Monday - Friday 7:30 AM - 3:30 PM

Consumer Protection Mediation

Location: Virtual or MDPIC Office

Monday - Friday 7:30 AM - 3:00 PM

Consumer Protection Consumer Licensing

Location: Virtual or MDPIC Office

Monday - Friday 7:30 AM - 3:30 PM

CONVENTION & TOURIST TAX

Business Tax General Assistance

Obtain clarification on registering, collecting, filing, remitting, and enforcement of Tourist and

Restaurant Taxes that include Tourist Development, Convention Development, Tourist Development

Surtax (Local Option Food & Beverage) and Homeless and Spouse Abuse Taxes.

Location: Virtual or MDPIC Office

Monday - Friday 7:15 AM - 3:15 PM

DEPARTMENT OF HEALTH

Department of Health Supervisor

Location: Virtual or MDPIC Office

Monday - Wednesday and Friday 9:45 AM - 11:45 AM

DERM PROGRAMS

Fats, Oils and Grease (FOG) Compliance Inspections

Obtain clarification on Grease Discharge Operating Permit (GDO) yearly inspections violations issued by the FOG

Compliance Unit and receive guidance on appropriate corrective actions.

Location: Virtual or OTV Office

Monday - Wednesday and Friday 8:00 AM - 12:00 PM

ENVIRONMENTAL PERMITTING

Environmental Certificate of Use Services

Receive guidance on the Unincorporated and Municipal Certificate of Use (CU) approval process and direction to the appropriate appointment service or reviewer when needed.

Also receive general information about Environmental Certificate of Use requirements and prior approvals.

Location: MDPIC Office

Monday - Friday 7:15 AM - 3:45 PM

Environmental Permitting Services

Receive assistance with general Environmental Permit inquiries, submittal of Final Elevation Certificate

and submittal of minor department review applications.

Location: MDPIC Office

Monday - Friday 7:15 AM - 3:45 PM

Environmental Permits and Reviews

Discuss the following Programs: Air Permitting; Asbestos; Coastal Resources;

Environmental Core; Fats; Oils and Grease; Pollution Remediation;

Trees and Forest Resources; Water Control; Wetlands.

Location: MDPIC, OTV Office (based on Reviewer's location) or Virtual

Monday - Friday 7:45 AM - 11:45 AM

Environmental Plan Reviewer Supervisor

Register to speak to a Supervisor from Environmental Core and various Specialties, as well as Flood Review and Inspections,

Sewer Extension, On Site Septic and Grease Construction.

Location: Virtual or MDPIC Office

Monday - Wednesday and Friday 7:15 AM - 11:45 AM

ON-DEMAND INSPECTIONS

On-Demand Inspections

Plumbing, Building and/or Roofing Permits. Virtual inspections are conducted between the on-site customer and a

County Inspector through a video call using Whatsapp on a smartphone or tablet.

Location: Virtual

Monday - Friday 7:15 AM - 2:15 PM

PUBLIC WORKS

Public Works Services

Apply for and/or get information regarding Public Works Permits (driveway and permits associated

with a Building Permit).

Location: MDPIC Office

Monday - Friday 7:15 AM - 3:45 PM

WATER AND SEWER

Water and Sewer Supervisors

Get clarification on plan review comments or resolve other issues by speaking with a

Water and Sewer Plan Review Supervisor.

Location: MDPIC Office

Monday - Friday 7:15 AM - 11:45 AM

ZONING AND IMPACT FEES

Zoning Application Services

Submit Certificate of Use Applications, request inspections, obtain alcohol licensing

signatures, and obtain general information on Certificate of Use requirements.

Location: MDPIC Office

Monday - Friday 7:15 AM - 3:45 PM

Zoning and Impact Fees Plan Reviewer Supervisor

Location: Virtual or MDPIC Office

Tuesday - Friday 7:15 AM - 11:45 AM

ZONING DEVELOPMENT SERVICES (DOWNTOWN)

Administrative Site Plan Review (ASPR)/ Rapid Transit Zone (RTZ)

Assistance regarding Site Plan Review and/or properties requesting Rapid Transit Zone approvals.

Location: Virtual or SPCC Office

Monday - Friday 8:00 AM - 4:00 PM

Group Homes

Group Home Application Requirements.

Location: Virtual or SPCC Office

Monday - Friday 8:00 AM - 4:00 PM

Hearing/Variances

Location: Virtual or SPCC Office

Monday - Friday 8:00 AM - 4:00 PM

Legal Documents

Assistance regarding Covenants, Agreements, Lake Fills, and/or Unity of Title.

Location: Virtual or SPCC Office

Monday - Friday 8:00 AM - 4:00 PM

Platting

Discuss Plat Process, Tentative Plats, Waiver of Plats, Hold Harmless Letter, Concurrency, Final Plats,

Bonds, Platting Determinations, Paving and Drainage and your Building Permit Process Number.

Location: Virtual or SPCC Office

Monday - Friday 8:00 AM - 4:00 PM

Workforce Housing/Pre-Permits

Single Family Districts ("R" processes).

Location: Virtual or SPCC Office

Monday - Friday 8:00 AM - 3:00 PM

Zoning Application Intake

Location: Virtual or SPCC Office

Monday - Friday 8:00 AM - 4:00 PM

APPOINTMENTS

Schedule a meeting with your plan reviewer to discuss your specific submittal

virtually, on the phone or in-person at our office locations.

BUILDING TRADES

Schedule an appointment with a Building, Electrical, Roofing, Structural, Plumbing or

Mechanical Plan Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Friday and Monday

Appointment Day: Monday

COMMUNITY ASSOCIATION REGISTRATION

Schedule an appointment to receive personalized step-by-step assistance to complete your registration

process and receive updates on the status of your application.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Monday - Sunday

Appointment Day: Monday - Friday

CONVENTION & TOURIST TAX

Discuss results of Revenue Examinations with the Revenue Compliance Specialist who performed the

Revenue Examination regarding returns field for Tourist and Restaurant Taxes that include Tourist

Development, Convention Development, Tourist Development Surtax (Local Option Food & Beverage)

and Homeless and Spouse Abuse Taxes.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Monday and Tuesday

Appointment Day: Wednesday

DERM PROGRAMS

Domestic, Public Wells and Private Sanitary Sewer

Location: MDPIC, OTV Office (based on Reviewer's location) or Virtual

Schedule your Appointment on: Wednesday and Thursday

Appointment Day: Thursday

DEPARTMENT OF HEALTH

Schedule an appointment with a Department of Health Plan Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Wednesday and Thursday

Appointment Day: Thursday

ENVIRONMENTAL CORE AND SPECIALTIES

Schedule an appointment with an Environmental Core or Environmental Specialties Plan Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Wednesday and Thursday

Appointment Day: Thursday

ENVIRONMENTAL PERMITS AND REVIEWS

Schedule an appointment for Air Permitting, Asbestos, Environmental Code Coordination Quality Control Board,

Environmental Code Coordination Zoning and Platting, Coastal Resources, Environmental Monitoring,

Environmental Operating Permits, Fats, Oils and Grease, Pollution Remediation, Sewer Extensions,

Tree and Forest Resources, Water Control, and Wetlands.

Location: MDPIC, OTV Office (based on Reviewer's location) or Virtual

Schedule your Appointment on: Wednesday and Thursday

Appointment Day: Thursday

FIRE

Schedule an appointment with a Fire Plan Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Monday, Tuesday, Wednesday and Thursday

Appointment Day: Tuesday and Thursday

IMPACT FEES

Schedule an appointment with an Impact Fee Plan Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Friday and Monday

Appointment Day: Monday

PUBLIC WORKS

Schedule an appointment with a Public Works Plan Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Friday and Monday

Appointment Day: Monday

RECERTIFICATION

Schedule an appointment with a Building Recertification Electrical or Structural Plan

Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Friday and Monday

Appointment Day: Monday

ZONING

Schedule an appointment with a Zoning Plan Reviewer.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Friday and Monday

Appointment Day: Monday

ZONING DEVELOPMENT SERVICES (DOWNTOWN)

Administrative Site Plan Review/Rapid Transit Zone Reviewer Appointment

Schedule an appointment with your Administrative Site Plan Review/Rapid Transit Zone Reviewer to get

assistance regarding Site Plan Review and/or properties requesting Rapid Transit Zone approvals.

Location: Virtual or SPCC Office

Schedule your Appointment on: Tuesday and Wednesday

Appointment Day: Wednesday

Group Homes Reviewer Appointment

Schedule an appointment with your Group Homes Reviewer to obtain information about Group Home

Spacing Reservations, Renewals or Group Home Application Requirements.

Location: Virtual or SPCC Office

Schedule your Appointment on: Tuesday and Wednesday

Appointment Day: Wednesday

Hearing/Variances Reviewer Appointment

Schedule an appointment with your Hearing/Variances Reviewer to discuss Community Council

meetings, resolutions, or deficiency comments.

Location: Virtual or SPCC Office

Schedule your Appointment on: Tuesday and Wednesday

Appointment Day: Wednesday

Legal Documents Reviewer Appointment

Schedule an appointment with your Legal Documents Reviewer to get assistance

regarding Covenants, Agreements, Lake Fills, and/or Unity of Title.

Location: Virtual or SPCC Office

Schedule your Appointment on: Tuesday and Wednesday

Appointment Day: Wednesday

Platting Reviewer Appointment

Schedule an appointment with your Platting Reviewer to discuss Plat Process, Tentative Plats, Waiver of

Plats, Hold Harmless Letter, Concurrency, Final Plats, Bonds, Platting Determinations, Paving and Drainage

and Building Permit Process Number.

Location: Virtual or SPCC Office

Schedule your Appointment on: Tuesday and Wednesday

Appointment Day: Wednesday

Zoning Application Intake Appointment

Schedule an appointment to submit Zoning Applications for review.

Location: Virtual or SPCC Office

Schedule your Appointment on: Tuesday and Wednesday

Appointment Day: Wednesday

HOMEOWNERS AND SMALL BUSINESS ASSISTANCE

Get information, receive personalized help to complete forms,

submit your application and receive updates on your application.

CHAT NOW

submit your application and receive updates on your application.

Location: Virtual or MDPIC Office

Monday - Friday 7:45 AM - 3:45 PM

CHAT APPOINTMENTS

Schedule an appointment with a CHAT Representative to get information,

receive personalized help to complete forms, submit your application and

receive updates on your application.

Location: Virtual or MDPIC Office

Schedule your Appointment on: Monday - Sunday

Appointment Day: Monday - Friday

ZONING HOMEOWNERS ASSISTANCE (DOWNTOWN)

Get information, receive personalized help to complete forms,
submit your application and receive updates on your Zoning application.

ZONING HOMEOWNERS ASSISTANCE QUEUE

submit your application and receive updates on your Zoning application.

Location: Virtual or SPCC Government Center

Monday - Friday 7:45 AM - 3:45 PM

ZONING HOMEOWNERS ASSISTANCE APPOINTMENTS

Schedule an appointment to get information, receive personalized help to complete

forms, submit your application and receive updates on your Zoning application.

Location: Virtual or SPCC Government Center

Schedule your Appointment on: Tuesday and Wednesday

Appointment Day: Wednesday